1. Support analysis first tier :
a. SMC : customer complaints, mass enterprise ,content partner
b. SYS : telecom network c. BSYS: It provisioning problem
2. Fixed high impact problem immediately if can do but not escalate to second tier or vender and update know how / knowledge
3. Tracking SLA and management problem
4. Make and revise know error / knowledge to fast handle complaints
1. Planning and Designing Network for support VAS Service
2. Planning & Integrating VAS & IR network Infrastructure
3. Planning & Integrating PS-Core Network
4. Optimizing VAS network, service and call flow
5. Designing Solution & Implementing new VAS & IR services
1. Take care of Operation Support System (OSS) in part of software and features.
2. Improve and develop OSS to support the users for most efficiently use the OSS to manage the Network.
1. Responsible for study technical information support and find possible solution according to requirement of Core Network
2. Evaluate and analyst effects from all solutions including design testing pattern before using in real Network
1. Perform financial analysis to support project and / or new service feasibility study
2. Able to create and operate financial modeling on business case required. Moreover provide comments and recommendations where applicable.
3. Work with various units in AIS to get requirement and operate for the business case result.
4. Analyze product and service profitability in both voice service and
1. Take care and support user, make a report of user requirement, answer user question, basic solve troubleshooting, Computer Application Installation, Backup & Recovery System
2. Develop application that using in organization, and written program for support user requirement with Java, Java Script, HTML etc.
The Data Warehouse Operator is responsible for monitoring and solve technical problem on end-to end Enterprise Data Warehouse process. He / She will ensure the Data Warehouse system meets the promised SLA (Service Level Agreement).
Data Warehouse Operation Analyst works with Data Warehouse operation team. He / She will control the operation of customers data warehouse and must fully understand the entire process. This position will have an analysis role in solving technical problem on end-to end Enterprise Data Warehouse process to ensure that Data Warehouse system meets the promised SLA (Service Level Agreement).
1. Evaluate/Analyst effect and design high level solution of business support system align with business 2. Make an application blueprint of BSS System and set scale for Organization Application
3. Corporate processes to establish BSS Application via develop TOR and support in recruitment and selection application process.
1. Implement Business Planning / Budgeting process / Monitoring key financial target and providing financial analysis
2. Planning / Controlling / Monitoring and reporting of financial status to the executive management team in order to provide early warning for management decision
3. Analyze financial performance again budget
4. Analyze KPIs for the operation. Identify trend and exceptions for
1. To identify and solve problems including transactions that are not flowing correctly resolving system coding or configuration bugs.
2. To keep contact with the user and understand the users needs
3. To minimize the amount of unplanned downtime in the production environment.
4. To document SAP configuration, design and implementation elements allowing easy support and knowledge transfer
5.
1. Control cost for repair machine, analysis problems of machine.
2. Preventive maintenance to emergency maintenance and planning for continuous improvement of plant service.
3. Ensure all technical information, process, machine operation.
4. Controlling and supporting for technical system.
5. Preparation and make sure for Material before run.
6. "Control process and team to make good produ
1. Support for analytical report /planning
2. Coordinate with sites on KPI data collection
3. Able to rotate from site to site / work on project at upcontry